Welcome to Harborview Restaurant & Bar
July 29, 2020
OUR MESSAGE TO THE PUBLIC:
Since the day Harborview Restaurant & Bar was allowed to safely reopen for outdoor dining, we have made every effort to adhere to public health policies, city ordinances and state laws regarding COVID-19 best practices. The safety of both our patrons and staff has always been, and always will be, our top priority.
Recently, there has been media coverage on a wedding rehearsal dinner which took place at our establishment on July 3, 2020. Stories and rumors have been swirling and highly misleading, and facts were not accurately reported.
First and foremost, we take this pandemic very seriously, and adamantly enforce rules about wearing masks and social distancing. We do not allow entry to anyone who refuses to wear a mask and comply with local and state laws. There are reminders on our menus and website for guests to keep masks on when not eating and drinking at the table, and when leaving the table to use the restroom. Upon arrival, we check temperatures for every customer and verbally remind clients about our mask policy. In between clients, we sanitize tables and chairs, and we maintain proper partitions between tables. We provide hand sanitizers that are readily available and convenient to access. Should a client be without a mask, we provide that as well. We limit seating to 6 people per table unless they are from the same household or family.
In preparation for the wedding rehearsal dinner on July 3, our team worked with the host to arrange for guests that are from the same household to sit together with our limit of up to 6 people per table. From our observations, the guests wore masks or were sitting separately at socially distanced tables. We are not privy to nor have control over any activity that occurs outside our restaurant; we can only ensure what happens within our premises, and ensure all safety measures and precautions were taken. That being said, almost 4 weeks have passed since the event, and none of our team members have been sick or have reported feeling symptoms. We perform and document daily temperature checks for all staff in the event we need to do any contact tracing.
It is mandatory that our staff wear masks, perform thorough and proper hand hygiene, and limit physical contact with customers as much as possible. We continually educate and update staff on any changes to follow current public health guidelines and recommendations.
At the end of the day, we are a business that is struggling to survive the pandemic like any other business. We would not do anything to jeopardize this nor compromise the health of our staff and the community. We empathize with but will stand up to and not tolerate those who are sending us harmful threats and hateful messages.
Thank you for taking the time to read our side of the story. We are grateful for the outpouring of support from our loyal customers. We are here because of you and we will stay serving you for as long as we safely can. After all, we are all in this together.
Harborview Restaurant & Bar
We have reserved a 90-minute dining time slot for reservations. It is highly recommended that your entire party arrives together on time. If your plans change, please kindly let us know. If you are not ready to dine with us, feel free to order for takeout or delivery.
For your safety and others, there are new health and safety protocols at The Embarcadero Center. Masks are required throughout Harborview Restaurant & Bar, except only when actively dining at your table. We reserve the right to refuse service to anyone who is uncomfortable to follow these guidelines. If you request, we can provide a mask to you at no charge. If you feel ill or have any symptoms of fever, sore throat, coughing, loss of sense of taste or smell, please kindly refrain from entering our restaurant until you feel well. We will check for temperatures upon entry and request for hands to be sanitized or washed in the bathroom before being seated. Our staff wear masks and sanitize between tasks and guest seatings. Our tables are also partitioned and properly distanced to allow our guests to feel safe during their visit.
Please bear with us as we adjust to this new normal and continue to make improvements. We have limited heaters and umbrellas available, so feel free to bring layers and/or hats. Validated parking available at Four Embarcadero Center garage (enter at Clay & Drumm Street).
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We wish you good health and look forward to serving you soon!
Harborview Restaurant & BarORDER TAKEOUT